FAQ✨

After placing an order, when can I expect my items?

      After placing your order, we quickly get to work creating shipping labels, packing your items, and sending them off. Please allow 2-4 days for this process, and an additional 5-7 business days for standard shipping times. 

What is your return policy?

      We understand things happen- you change your mind, there was an error in the order, etc etc. If items are in original condition with tags in place, we allow 30 days from the original purchase date for a full refund. Return shipping, however, will be deducted from refund price at the buyers expense. 

What is GSM and what range do you use?

      GSM translates to grams per square meter. GSM refers to the heaviness of the fabric and doesn't apply to the feel, quality, or stretchiness. The higher the GSM, the thicker and more durable the fabric may be. Here at Loved By A, the GSM ranges from 210- 230.

Sometimes the fit seems to vary slightly within the same size bracket- why is this?

      It is wise for companies to have more than one manufacturer to account for unexpected delays and different circumstances within the supply chain. While we aim to have all sizes be an exact match, you may find some may fit slightly bigger, or slightly smaller, depending on the manufacturer. Rest assured, this difference will not be significant and will not impact quality. We are working on creating some size charts for reference! In the meantime, below each items description, be sure to check out the sizing advice! Some items will be labeled as more "true to size" while some items may have the suggestion to size up or down!

If your brand name is Loved by A, why do some labels say LanfiaLeggies?

       When this brand was born, it was titled LanfiaLeggies. This name was derived from all the little people that i know and love, who have inspired me most on this journey. Although i still love these little ones more and more everyday, I have decided to keep LanfiaLeggies as the name for our business accounts/reports, instead of our actual brand name. "Loved By A" more so encompasses the ideas and conceptions that we are after- celebrating the many titles, and accolades that we accrue during this life! We are slowly changing the clothing labels to Loved By A, but in the meantime, enjoy and celebrate the originality if you get items labeled with our precious LanfiaLeggies title!